Privacy Statement

Last update: 17/12/2022

This privacy statement explains how we collect, process, and use your personal data, and what rights you have with regard to this data as a customer and visitor to this website.

Article 1 – Who are we?

This privacy statement applies to the website omega-eurotrans.be. The controller responsible for processing your personal data is:
Omega Eurotrans
Registered office: Schrieksebaan 186, 3140 Keerbergen
Company ID: 0875.276.827

If you have any questions about the processing of your personal data, you can always contact us by email: info@omega-eurotrans.be. By personal data, we mean information that identifies you or links to you as a natural person.

Article 2 – Data processing

The use of omega-eurotrans.be may lead to the collection and processing of personal data. By visiting and using omega-eurotrans.be, you consent to the collection of personal data.

We only collect and process data that is necessary for the performance of our services. We collect different types of personal data, depending on the services you purchase from us and/or use on our website.

This data processing is always carried out in accordance with the provisions of the General Data Protection Regulation (GDPR). (Regulation (EU) No. 2016/679 of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.)

The provisions of federal and Flemish legislation on the protection of natural persons with regard to the processing of personal data are also taken into account.

Below you will find an overview of the data we process, the purpose of this processing, the legal basis we use for this and how long we store this data.

Contact
Data: surname, first name, email address.
Purpose: We collect and process your personal data in the context of carrying out assignments entrusted to us, in order to enable the execution of the agreement and to make you a satisfied customer. In addition, we use this data—with your consent—for direct marketing purposes (such as our newsletter) and to keep you informed about events or new articles. We may also process your data to fulfill orders you have placed. We may also use your data to post reviews about our services or products, provided we have your consent to do so. Your data will also be processed when you leave comments on our posts or articles.
Basis: Conclusion and execution of the agreement and consent.
Duration: We store this data indefinitely, or until you request its deletion or the law requires otherwise.

Invoicing and financial administration
Data: name, billing address, telephone number, email, bank details, and outstanding balance.
Purpose: We collect your personal data to process your payment.
Basis: Performance of the agreement and consent.
Duration: We store this data for at least 7 years, as this is a legal requirement.

Technical information
Data: IP address, error messages, etc.
Purpose: We collect your technical information to further tailor our website to general use and to improve it in the future.
Basis: Legitimate interest and consent.
Duration: We store this data indefinitely, or until you request its deletion or the law requires otherwise.

Article 3 – Cookies

Our website uses cookies. You can find our cookie policy at omega-eurotrans.be/cookie-policy.

Cookies are small information files that are automatically stored on your computer’s hard drive. Cookies enable the website to be used more quickly and efficiently. They cannot damage your computer or the files on it.

Such cookies store information about certain preferences (language selection, browser used, IP address, etc.) and can remember certain contact details (login, password). Cookies enable our website to recognize you when you visit it again and allow us to provide you with even better service on your next visit.

Cookies enable us to monitor and analyze the use of the website. You can always refuse cookies via your browser settings. If you do so, it is possible that the website or parts of it will no longer function properly.

Article 4 – Protection

We make every reasonable effort to protect the confidentiality of your data. We take the necessary measures to protect your personal data against loss or any form of unlawful processing.

Article 5 – Third parties

We will not disclose your personal data to third parties without your consent, unless we are required to do so by law or if it is necessary for our business operations. We will never sell your personal data to third parties.

We may share your data with the following parties: (delete as appropriate, add if necessary)
• Administration: accounting firm
• Website platform: WordPress
• Newsletter service: Mailerlite
• Website hosting: Easyhost

We may also disclose your personal data:
• when certain legislation or legal proceedings require us to do so;
• in the context of an investigation into suspected or actual fraudulent and illegal activities.

Article 6 – Rights

As a data subject, you have various rights regarding the personal data collected about you. If you wish to exercise any of the following rights, please contact us by email at info@omega-eurotrans.be.
You have the following rights:
• Right of access and copy;
• Right of modification or rectification;
• Right to erasure (right to be forgotten);
• Right to restriction of processing;
• Right to object;
• Right to data portability.

When you submit a request to exercise your rights, we must first and foremost be able to verify your identity. For this reason, you must provide a copy of your ID card with your request.

The exercise of your rights is, in principle, free of charge and must comply with data protection regulations. If your request is unfounded or excessive, we may charge a reasonable fee in light of the administrative costs incurred. We may also choose not to comply with your request. In that case, you will always be informed of the reasons for this.

We will always inform you of the outcome of your request within four weeks.

If and insofar as this is provided for in the applicable European and Belgian regulations, you have the right to lodge a complaint with the competent supervisory authority. In Belgium, this is the data protection authority (the Belgian Privacy Commission, see: https://privacycommission.be).

Article 7 – Changes

We may unilaterally amend this privacy statement at any time. Changes will always be published on this page so that you remain informed of our privacy statement.

Article 8 – Jurisdiction clause

This statement is governed, interpreted, and enforced in accordance with Belgian law. Belgian law shall apply exclusively in the event of any dispute. The courts of the jurisdiction [province of registered office] shall have exclusive jurisdiction, unless mandatory law provides otherwise.